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When We Are Closedtelephone_brown

If you need to see the doctor outside normal surgery hours telephone NHS 111.

How does NHS 111 work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an   ambulance , they will immediately arrange for one to be sent to you.

 

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. Click here for more information about NHS 111

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For immediate, life-threatening emergencies, continue to call 999.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website