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In November we are changing the clinical system we use to SystmOne. This change means certain things will change. From the app you use to order prescriptions to how your information is shared. There may be some disruption to our normal service
Why the change? Many other practices use this and it is the system used by local hospitals and other NHS services. There are many benefits of this new system including more efficient record sharing so we can see hospital letters and prescriptions sooner.

Accessibility

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

Accessible Information Form

Website Accessibility Information
Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

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  • Further help

If you:

Have problems seeing the screen
Find it difficult to use the mouse or keyboard
Need help with language or reading websites
then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.