15 Station RoadPercy MainNorth Shields, NE29 6HTTel: 0191 296 1456
If you have a repeat prescription set up at the surgery you can request a repeat in several ways.
Please contact us for your personal password before using the online service for the first time. You will need to bring in ID so we can confirm your identity to comply with data protection regulations. On line you will be able to see all the items you have on your repeat prescription list so you can place your order.
Many local pharmacies have collection and delivery services. Please speak to your pharmacist for more information or to request this service.
If you wish to request medication which you have had occasionally in the past but is not currently on your repeat prescription form, the receptionists will take the details and pass the request to your doctor. The doctor may either issue the medication or may ask you to arrange a telephone call or appointment to discuss it further. These requests may take longer to process (for instance if your usual doctor works part time) so please allow up to 4 days for a reply.
If a hospital doctor has advised you to see your GP about a change in your medication, please check with the receptionist that we have received details from the hospital. Sometimes letters can be delayed for several weeks after your appointment. Once we have the letter, the doctor may be able to issue the new medication without seeing you. Often it is more useful for us to see you after you have taken the new medication for a few weeks to make sure it suits you.
Some types of tablets (e.g. Warfarin and Methotrexate) are not added to repeat prescriptions for safety reasons. This is usually so that the doctor can keep a close check on drugs that may cause long term problems or have serious side effects. Your doctor will explain what to do if you are taking one of these drugs.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website